This guide will give you an idea about the online booking experience for your clients and some basic instructions to give them should they need it.
1. Step 1
2. Step 2
Navigate to the Sites section. And open the online booking tab.
3. Step 3
Open the Online Booking section.
4. Step 4
This will be the unique link that they will be using to access online booking, whether that's through email, text or social media.
5. Step 5
Once the link is clicked, they will be directed to this page. This example is on the basis of you accepting requests from current clients, and their request being automatically booked.
6. Step 6
7. Step 7
The first time your client does this, they will have to click 'forgot password'. This will send them an email to confirm their access and allow them to create a password and confirm there not a robot! They will only have to do this once.
8. Step 8
Once a password has been set, they can log in.
9. Step 9
This will display your opening times, and the option of which, or all, pets they would like to book in.
10. Step 10
Proceed to the next step.
11. Step 11
Now they can select there grooming choices. These will be based on how you have your system set up, and will either apply a breed price, or the price on this specific pets record card. They can also add on services if you allow them too.
12. Step 12
13. Step 13
14. Step 14
15. Step 15
16. Step 16
Now the system will display the calendar and which appointments are available based on the time frame allocated for their pets.
17. Step 17
18. Step 18
19. Step 19
Your client must tick the terms and conditions, and confirm they aren't a robot.
20. Step 20
21. Step 21
22. Step 22
They're appointment is confirmed.
23. Step 23
Now you will see those appointments in your schedule.
24. Step 24
The bookings tab will list your online bookings, requests and past appointments, so you can easily view who and when these requests were made. You can also confirm any 'booking requests' here, if that's how you run your online booking.
25. Step 25
View detailed booking information.
This guide covers essential actions within the Shakeyourtail and Google platforms for effective employee training, including scheduling, site navigation, form filling, and more. Master these steps to streamline your workflow and maximize productivity.